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Q1: |
When are the Registration Deadlines for any of the Strawberry Fields Triathlon, Duathlon and 5K Fun Run? |
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A: |
 Online registration for the Triathlon & Duathlon events will close July 5, 2011, 9pm EST for the Triathlon and Duathlon events. Late Registration may be available on the day before the event on July 16th, 2011 at the race site – this will only occur if the event does not sell out through our online registration.
Online registration for the 5K Fun Run registration will close July 14, 2011 9pm EST. Late Registration will be available on the day of the event on July 16th, 2011 at the race site – this will only occur if the event does not sell out through our online registration. |
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Q2: |
What happens if an event sells out? |
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In the event of a sell-out, all entries received after the Registration Deadline
dates will be automatically returned within 10 business days. Waiting lists may
be established for some events. |
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Q3: |
Can I register on the day of the event for the Triathlon, Duathlon or 5k?
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A: |
There will NOT be Race Day Registration for either the Strawberry Fields Triathlon or Duathlon, and there may be Late Registration for the 5K the day of the event – please refer to Question 1 for Registration Deadlines. |
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Q4: |
What if I register and then become injured or am unable to attend the race? |
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A: |
All entry fees are non-refundable and entries are non-transferable to other athletes. If an athlete/team
is unable to attend an event he/she has the following options: |
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1. 30 Days Prior to the Event Date:
You can option to postpone your entry to a future event up to at least 30 days prior to the race in question. YOU MUST notify: Athlete Services in writing or via email. Ninety percent (90%) of your original event fee will be credited to the following year’s event. |
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2. For Relay Teams Only:
A teammate may be replaced at no charge. Athlete Services LLC must receive a written request with the new and old teammate’s information no later than 48 hours prior to event.
Athlete Services LLC
1223 Wilshire Blvd. #988
Santa Monica CA 90403
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Any request after this time or failure to show up for an event will forfeit your entry fees. (NO EXCEPTIONS) |
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Q5: |
What if I register and then a natural disaster occurs and/or the racecourse is cancelled?
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A: |
Due to permits, acts on the part of city officials, police orders and unexpected
acts of nature, we reserve the right to make last minute changes, remove segments
of the racecourse and sometimes cancel the entire event. We reserve the right to
make such changes in order to insure your safety and or comply with city officials,
county lifeguards and police. SORRY, THERE WILL BE NO REFUNDS. |
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Q6: |
Can I transfer my registration to another athlete? |
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A: |
No, your registration, race bib, and timing chip are all non-transferable. For Relay Teams: a teammate may be replaced at no charge. Athlete Services LLC must receive a written request with the new and old teammate’s information no later than 30 days prior to event. |
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For more information, please visit our Event & Regulation
Rules regarding registration, or email us. |
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Q7: |
Once I have submitted my on-line registration form, can I make changes
to my information? |
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A: |
Yes, your registration information can only be edited by emailing the Registration
Director.
All requests must be emailed by the Registration Deadline dates, please refer to Question 1.
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Q8: |
How do I know that my registration has been processed and I am entered in the event? |
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A: |
For on-line registrations: You will be sent an email receipt and event confirmation:
Please keep a copy for your records and bring to Packet Pick Up.
To confirm your race status, go here and view the up-to-date participant list.
Athlete Services LLC does not offer Mail-In registration. When registering online through ImAthlete.com, you have the option of paying with a credit card or mailing in a check. If you have special registrations needs, please
contact us and we’ll do our very best to work with you!
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Q9: |
Is it mandatory to pick up my race packet? |
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A: |
For the triathlon and duathlon events, yes. Your race packet includes your official race bib, timing chip, swim cap, bike stickers, and transition bracelets. You must have these items in your possession and follow instructions given in order to race. |
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Q10: |
Can someone else pick up my race packet on my
behalf? |
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A: |
No. Each registered participant MUST pick up his/her own race packet.
In order to receive your race packet you MUST have the following and present them
at Registration Check In:
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a. Strawberry Fields Triathlon 2010 Waiver. NOTE: All individuals have signed our online waivers. Some individuals and Relay participants may have to sign additional waivers at Packet Pick Up.
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b. Valid State or Country I.D. |
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c. USAT Annual Membership Card or proof of 1–Day USAT Membership status through our online registration.
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YOU MUST CONFIRM YOUR ONLINE RESERVATION THROUGH IMATHLETE.COM AND PRINT OUT YOUR EVENT CONFIRMATION RECEIPT. PLEASE BRING THIS WITH YOU TO RACE PACKET PICK UP! |
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Q11: |
Can I receive my Race Packet in the mail? |
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A: |
No, race packets will not be mailed
out. All participants must pick up their packets in person at the Race Packet Pick
Up at the Strawberry Fields Triathlon Registration Area. For Special Groups or Clubs
with specific needs, please contact the
Registration Director. All arrangements MUST be made prior to July 5th,
2010. |
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Q12: |
When is Race Packet Pick Up?
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A: |
 For the triathlon and duathlon events: Race Packet Pick Up is Saturday, July 16th, from 12:00pm – 5:30pm (with Late Registration available if event is not sold out) and Sunday, July 17th, from 5:45am – 7:00am (all packets MUST be picked up by 7:00am). There is NO LATE REGISTRATION on RACE DAY!
For the 5k Fun Run, Walk & Stroll: there will be race day packet pick up and Late Registration on Race Day, July 16th from 7:00am to 9:00am. |
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Q13: |
Where is Race Packet Pick Up? |
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A: |
For all events, the Race Packet Pick Up is at the official race site in Oxnard Park Beach, in Oxnard, CA – just 50 miles north of Los Angeles County. Please visit Directions and Parking. A map of Race Day Parking is available as well. |
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Q14: |
Is on-line registration safe?
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A: |
Strawberry Fields Triathlon, Duathlon and 5k Fun Run, Walk & Stroll 2011, are safe and secure. |
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Q15: |
What if I still have a question regarding REGISTRATION? |
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A: |
No problem! Please contact the Registration Director and allow 24-48 hours for a response, thank you kindly!
If no remaining questions, perfect! Athlete
Services, LLC wishes you safe training and we look forward to seeing you at Strawberry Fields Triathlon, Duathlon and Fun Run, Walk & Stroll 2011.. Remember to check the official website periodically for race and registration updates. |
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Q16: |
Do I need to wear a wetsuit?
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A: |
Wetsuits are not required, but most people do choose to race in them. The water temperature is usually 58-65 degrees.
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Q17: |
Where do I rack my bike on race day?
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A: |
By now you should of picked up your race packet at registration and have all the necessary items you will need for the race. You must enter into the Transition area through the main entrance and be checked in by a SFTD official. You MUST have your Racer ID Bracelet on, your bike in good in good working order, and an approved bike helmet. Once inside volunteers will guide you to your corresponding race place (look for either your race number or starting wave).
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Q18: |
What if one of my relay team members cannot make it?
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A: |
Relay Registration Packets will not be given to teams missing members at Registration Check-in. All members must be present and sign all race and USAT waivers (if not already taken care of on-line), no exceptions.
Each team will have one chip that will be passed from relay team member to member for each leg of the race. The relay team’s bike must be on the bike rack until the swimmer tags the biker, and you must trade the chip at your team’s position on the bike rack.
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Q19: |
What are Wave Starts and when do I start my race?
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A: |
 Because there are so many athletes and safety is a priority, we pre assign you into Wave Starts based on your age group or division. There will never be more then 150 participants in your Wave Start and the official order will be announced the day prior to race day. Note that the first wave will go off approximately every 3-5 minutes after the official start of the race.
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Q20: |
What happens if I can’t finish the Swim?
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A: |
You will have to notify a lifeguard and or a SFTD official and you will be disqualified
form the event (at this time you must turn in your timing chip and race number).
If you choose to continue, you may do so at your own risk, but you will not receive
a finishing time.
Note: this situation applies to all parts of the events.
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Q21: |
What happens if I get injured?
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A: |
There will be EMS on site as well as our own Medical Response Team. Find a SFTD official, volunteer, or look for the Medical tent in the EXPO area.
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Q22: |
Additional race course questions?
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Most of the questions are addressed on the website but can be summed up by this
statement. This is an OPEN RACE COURSE and you will have to obey ALL traffic laws,
Lifeguard or Peace Officers at all times - no exceptions! As for the most commonly violated rules, please review the
USAT rules.
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